Frequently Asked Questions
Looking for answers about storing with Self Assured Storage? Our FAQ page covers everything you need to know about our self storage and outdoor RV, boat, and vehicle parking options in Rock Springs, WY, and Grandview Plaza, KS.
We take security very seriously. All of our facilities are fully fenced and lighted with individual user gate codes, controlled access, and entrance tracking. A full complement of visible and non-visible surveillance cameras is used and backed up for extended periods of time.
Content insurance can be purchased through SAS. We highly recommend everyone get this for those very rare but occasional incidents.
Units can be reserved online, over the phone, or in person. Visit your facility manager within 2 business days of making the reservation
When making an online reservation:
If the desired unit size is not available online, call the facility manager.
Online Reservations hold the unit for 2 days
- Credit card (Visa | MasterCard | Discover), Debit, Cash, Check
- Automatic withdrawal (call the facility manager)
- Online payment
- In-person at storage facility Kiosk: Cash | Credit Card | Check
- Pay by phone
- Mail in your payment
For Military, we can accept direct payment from gov. (see facility manager)
- Food
- Flammable liquids
- Explosives
- Live animals
- Illegal drugs
- Fertilizer
You must give the facility manager written notice by the 15th day of the prior month that you intend to move out. You must clean, sweep, and remove all personal belongings from the unit. Take your lock with you when you're done renting. If your lock is still on the door, rent will continue to be charged until your lock is removed. If you have an automatic payment set up, please call us to cancel your next month's payment. There are no partial-month refunds.
Delinquent Unit Auctions will be held routinely at all locations and are subject to the laws of that state. Please contact the facility manager for more information.
We offer outdoor storage at both Grandview Plaza, KS, and Rock Springs, WY locations. Vehicles must be running, and only one vehicle per space rented.
Our 24-hour kiosk and call center are available to assist you anytime, day or night.